TERMS AND CONDITIONS

 

 

These terms and conditions outline the rules and regulations for the use of Ocean Jasper’s Website, located at www.oceanjasper.co.uk

By accessing this website we assume you accept these terms and conditions. Do not continue to use Ocean Jasper if you do not agree to take all of the terms and conditions stated on this page.

TERMS & CONDITIONS OF SALE

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. 

Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to mainland UK and subject to any delays resulting from postal delays for which we will not be responsible. Please refer to the Shipping & Returns page for further information. 

Ocean Jasper Ltd retains the right to refuse any request made by you. If your order is accepted we will inform you by email. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods.

CONTRACT

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

PRICING AND AVAILABILITY

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. All prices are inclusive of VAT. Delivery costs will be charged in addition; please refer to the Shipping & Returns page page to check these costs.

COLOUR, SHADE AND SIZE

Due to the natural differences in gemstones of the same kind, Ocean Jasper Ltd reserve the right to make slight amendments to products on the website including differences in colour, shade and size. Once in receipt of goods the customer can return if not satisfied with the variations from website to actual article. The Customer's statutory rights will not be affected.

LICENCE

Unless otherwise stated, Ocean Jasper Ltd own the intellectual property rights for all material on this website. All intellectual property rights are reserved. Direct plagiarism will result in legal action.

You must not:

  • Republish material from Ocean Jasper

  • Sell, rent or sub-license material from Ocean Jasper

  • Reproduce, duplicate or copy material from Ocean Jasper

  • Redistribute content from Ocean Jasper

This Agreement shall begin on the date hereof.

RETURNS POLICY

Ocean Jasper jewellery comes with a 14 day money back guarantee. 

If there is any reason that you are not totally satisfied with your purchase, just return it to us within the 14 days for a full refund or exchange. This does not affect your statutory rights. Please contact us and we will provide you with a returns address. It is advisable to send the item by Recorded delivery for your own records. Once the item is received at Ocean Jasper we will e-mail within 3 working days of receipt. 

Ocean Jasper Ltd do not offer reimbursements for postage costs.

Unfortunately, for hygiene reasons, we cannot refund or replace earrings and goods which have been removed from the packing card, unless they are faulty.

DISCLAIMER

Products sold by Ocean Jasper Ltd are specially designed to enhance the user’s own energy. As an energy enhancer, Ocean Jasper Ltd. products rely on the user to be effective and this is a responsibility solely for the user. Therefore, Ocean Jasper Ltd products do not constitute a warranty, guarantee or prediction regarding the outcome of an individual using any specific product. While all our products are sold and advertised in good faith, results and outcomes do vary and cannot be guaranteed. Ocean Jasper Ltd accepts no responsibility or liability for the effectiveness of the products sold herein.

Healing crystals, such as those found within Ocean Jasper’s jewellery, should be used as a complement to other therapies and not as a replacement for medical treatment, diagnosis, or examination. For medical advice, please consult a doctor.

We at Ocean Jasper Ltd sincerely hope that each of our customers has a positive and insightful experience with our jewellery. If you have any questions regarding the above, please do not hesitate to contact us.